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Service Policy

Welcome to Pakistan IT Solutions (Pvt. Ltd.), We are dedicated to providing you with exceptional digital products and services. This Service Policy outlines our commitment to delivering a high-quality experience and sets forth our guidelines for ensuring customer satisfaction.

Service Standards

Product Excellence

We continuously strive for excellence in the development and delivery of our digital products. Our goal is to provide you with innovative and reliable solutions.

Customer Support

Our customer support team is available to assist you with any product-related questions or issues. You can reach us at hi@pits.pk

Timely Updates

We endeavor to keep our products up-to-date with the latest features and security enhancements. Regular updates are provided to improve functionality and address any potential vulnerabilities.


We are committed to ensuring that our digital products are accessible to a wide range of users. We follow best practices for accessibility and welcome feedback to improve.

Customer Responsibilities

To enhance your experience and help us provide you with the best service, we kindly request that you:

Provide Accurate Information

Ensure that the information you provide during registration or when seeking customer support is accurate and up-to-date.

Respectful Communication

When communicating with our support team, please do so in a respectful and courteous manner. We are here to assist you and address your concerns.

Secure Access

Safeguard your login credentials and take necessary steps to secure your account from unauthorized access.

Support and Assistance

If you encounter any issues with our digital products or have questions about our services, please don't hesitate to contact our Customer Support team at hi@pits.pk. We are dedicated to providing timely assistance and ensuring your satisfaction.

Feedback and Improvement

We value your feedback and encourage you to share your suggestions and insights with us. Your input helps us enhance our products and services to better meet your needs.

Updates to this Service Policy

We may update this Service Policy periodically to reflect changes in our service offerings or for legal and regulatory reasons. We recommend reviewing this policy regularly for the latest information.

Contact Us

If you have any questions or concerns about our refund policy or the eligibility of a specific product for a refund, please contact our Customer Support team at hi@pits.pk. We are here to assist you and ensure your satisfaction with our digital products.

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hi@pits.pk · +923 111 66 111 2